Shortened CV is placed below. If you’re interested in employing me – please contact me via: mlu@mlu.com.pl
Summary
My person can be summed up in words: hardworking, committed, friendly, helpful. I commit myself to my work to the maximum in order to create an impeccable portfolio, and to make the workplace better not only for me,
but also for the rest of my colleagues.
Work Experience
SENIOR FIELD TECH ANALYST/3RD LINE SUPPORT, 08.2024 – NOW
Responsibilities: providing professional IT services, maintaining company infrastructure, inventarization and taking care of client – service providers communication, additional unmentioned activities related to the position.
SECOND LINE SUPPORT ANALYST/ENGINEER, 10.2023 – 08.2024
Responsibilities: administration of IT infrastructure, troubleshooting computer/telephone problems, conducting trainings, implementing new technologies/solutions, contacting and supporting users, additional
related activities.
ALL PREVIOUS, NON-IT JOBS COMBINED, 06.2017 – 08.2024 (~ 44 months) Responsibilities: working in/managing the convinience store, warehouse, beign a team leader during inventarizations. Jobs took place in Poland, Germany and Netherlands.
OFFICE/IT WORKER – 03.2019 – 06.2019
Responsibilities: handling auction portals (Allegro/eBay), servicing computer equipment, taking care of office equipment.
Education
2019-2021 COMPUTER SCIENCE STUDIES (UNFINISHED), MAŁOPOLSKA UCZELNIA PAŃSTWOWA IM. RTM. WITOLDA PILECKIEGO, OŚWIĘCIM
2014-2018 IT TECHNICIAN, POWIATOWE CENTRUM KSZTAŁCENIA
TECHNICZNEGO I BRANŻOWEGO, OŚWIĘCIM
High school education ended with a high school diploma and the following listed professional qualifications:
E12 – Installation and operation of personal computers and peripherals
E13 – Local area network design and network administration
E14 – Development of web and database applications and administration of databases
Skills
- The aforementioned professional qualifications and knowledge acquired through them
- ServiceNow software/system proficiency
- Maintaining Linux/UNIX based servers and virtualization/web services
- Microsoft Windows Server administration including SCCM, WDS, AD
- Microsoft Office 365 software suite proficiency/management/support
- Support and administration of systems from the Microsoft Windows, Apple MacOS/iOS, Android, GNU/Linux, and *BSD families (user/client side)
- Professional English and native Polish language proficiency
- Professional user support proven by my work experience
- Well-developed interpersonal skills
- Ability to work with tools based on AI/GAI
- Ability to absorb knowledge quickly
- Basic Bash/CMD/PowerShell scripting
- Basic Python programming skills
Interests
I have many hobbies to which I devote myself to in my free time.
My favorite activity is playing with computers in a broad sense. From the basics of programming (I’m still learning), through helping in translation of free and open source programs and websites (FLOSS), to playing with different hardware and software architectures.
I am also an active member of the free software community, taking part in
discussions and supporting other people with their problems.
I am fascinated by modern history, focusing mostly in XX and XXI centuries. While in high school I took an active part in the school history club. We cooperated with the Auschwitz Museum, often visiting there. I personally
took part in preparing several presentations on camp life, and participated in lectures and conversations with living witnesses of history.
I’m also interested in audio/music topics, with my favourite genres beign classical music, electronical music (all kinds) and jazz/blues.
Finally, I will boast about my fascination with literature. I read a lot of books, but I get the most satisfaction when dealing with Russian literature, sci-fi, political and Japanese manga and novels (light novels).